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By Juliette Denny - Added 28th of May 2010

Category	Title	Available
Sales Skills	Getting the Basics Right	Now
	Questioning Skills	Now
	Objection Handling	Now
	Closing Skills	Now
	Pipeline Creation	Now
	Qualifying a Sale	Now
	Meeting Agendas	Now
	Cold Calling	Now
	Telephone Based Selling	Now
	Sales Prospecting	Now
	Key Account Management	Now
Sales Management	Giving Feedback and Coaching	Now
	Joint Sales Visits	Now
Customer Service	Dealing with Angry Customers	Now
	Customer Care	Nov-10
	Net Promoter Score	Now
Other (Skils)	Presentation Skills 1	Now
	Presentation Skills 2	Now
	Presentation Skills 3	Now
	Desktop Skills - Excel	Nov-10
	Desktop Skills - Word	Dec-10
	Deaktop Skills - PPT	Dec-10
Business	How to PR your Business Part1	Now
	How to PR your Business Part2	Now
	How to PR your Business Part3	Now
	Using Click and Print	Oct-10
	Credit Management	Dec-10
	Environmental and Green	TBA
	Online Marketing	Nov-10
	Introduction to Office Products Industry	Nov-10
	Putting together Contracts	Now
Product Categories	Writing Instruments	Now
	Conference and Presentation	Now
	Rubber Stamps	Now
	Washroom	Now
	Hygiene	Nov-10
	Glues and Adhesives	Nov-10
	EOS - Originals	Oct-10
	EOS - Compatibles	Nov-10
	Bus Machines - Printers 1	Now
	Bus Machnies - Printers 2	Dec-10
	Bus Machines - Print Solutions	Dec-10
	Bus Machines - Binding, Laminating, Shredding	Now
	Filing	TBA
	Furniture 1	Now
	Furniture 2	Now
	Furniture 3	Now
	More through the year

Written by Juliette Denny (www.spicersacademy.co.uk).

This article is copyrighted and you do not have consent to copy or redistribute it without written consent from the author.