| Category |
Title |
Available |
| Sales Skills |
Getting the Basics Right |
Now |
| |
Questioning Skills |
Now |
| |
Objection Handling |
Now |
| |
Closing Skills |
Now |
| |
Pipeline Creation |
Now |
| |
Qualifying a Sale |
Now |
| |
Meeting Agendas |
Now |
| |
Cold Calling |
Now |
| |
Telephone Based Selling |
Now |
| |
Sales Prospecting |
Now |
| |
Key Account Management |
Now |
| Sales Management |
Giving Feedback and Coaching |
Now |
| |
Joint Sales Visits |
Now |
| Customer Service |
Dealing with Angry Customers |
Now |
| |
Customer Care |
Nov-10 |
| |
Net Promoter Score |
Now |
| Other (Skils) |
Presentation Skills 1 |
Now |
| |
Presentation Skills 2 |
Now |
| |
Presentation Skills 3 |
Now |
| |
Desktop Skills - Excel |
Nov-10 |
| |
Desktop Skills - Word |
Dec-10 |
| |
Deaktop Skills - PPT |
Dec-10 |
| Business |
How to PR your Business Part1 |
Now |
| |
How to PR your Business Part2 |
Now |
| |
How to PR your Business Part3 |
Now |
| |
Using Click and Print |
Oct-10 |
| |
Credit Management |
Dec-10 |
| |
Environmental and Green |
TBA |
| |
Online Marketing |
Nov-10 |
| |
Introduction to Office Products Industry |
Nov-10 |
| |
Putting together Contracts |
Now
|
| Product Categories |
Writing Instruments |
Now |
| |
Conference and Presentation |
Now |
| |
Rubber Stamps |
Now |
| |
Washroom |
Now
|
| |
Hygiene |
Nov-10 |
| |
Glues and Adhesives |
Nov-10 |
| |
EOS - Originals |
Oct-10 |
| |
EOS - Compatibles |
Nov-10 |
| |
Bus Machines - Printers 1 |
Now |
| |
Bus Machnies - Printers 2 |
Dec-10 |
| |
Bus Machines - Print Solutions |
Dec-10 |
| |
Bus Machines - Binding, Laminating, Shredding |
Now |
| |
Filing |
TBA |
| |
Furniture 1 |
Now |
| |
Furniture 2 |
Now |
| |
Furniture 3 |
Now |
| |
More through the year |
|